Frequently Asked Questions

MOQ is 30 sets total for in-stock designs — and you can mix any designs to reach it. Custom OEM designs require 200 sets per style. White-labeling our existing 86 designs starts from 30 sets.

Absolutely — we encourage it. Sample kits (1–9 sets, mix designs) at $9.90/set plus international shipping — and the sample fee is fully credited toward your first bulk order of 100+ sets. So sampling is effectively free when you scale with us. Most of our wholesale partners started this way.

Tiered per set: 30–99 = $9.90 · 100–299 = $8.50 · 300–499 = $7.20 · 500+ from $5.90. Suggested retail is $32+, giving resellers 50%+ margins. VIP terms (net payment, exclusive territory) available at 500+.

PayPal (buyer protection, small fee), bank transfer (T/T), and Wise. All orders: 50% deposit + 50% balance before shipment (T/T). Trade assurance available for qualifying orders.

In-stock designs ship within 2–3 business days. Bulk production runs 10–20 days depending on quantity — every set is handmade and individually quality-checked. We send weekly progress photos during production.

Yes. Every design has a locked "master set" and a written spec sheet. Each batch is inspected against the master before packing, and you receive a QC photo report for every order.

All orders ship direct from our studio / factory in Guangdong, China: Express courier (DHL / FedEx / UPS) — 7–15 business days door-to-door; Air freight — 5–10 days; Sea freight — 25–40 days, most economical for large bulk orders. Transit times exclude production time. DDP shipping available — customs duties and responsibilities handled by us.

Send us photos within 7 days of delivery and we'll replace damaged sets free in your next shipment, or refund — your choice. Damaged sets are rare thanks to individual blister packing.

Yes — full OEM/ODM. Custom shapes, art, packaging and private label from 200 sets/style. Sampling in 7 days at $30/style (refundable). See our OEM page for the full process.